Store Policies


At Petssential, we pride ourselves on providing you with the best quality product and want to make sure shopping at our store is as enjoyable as possible. Therefore we offer 100% satisfaction guaranteed! 

Return Policy
  1. Customized items are final sale and cannot be returned or exchanged.
  2. We are unable to offer free return labels.
  3. For all other return inquiries, please contact us using the chat function.